Pricing policy

Prices are shown in € (EURO). All prices include Greek VAT of 23%. Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense. The prices of the products will, during the time of placing an order, be valid throughout the process. We however take reservations for typing errors.

Payment

We accept the following credit- and debit cards: Visa, Mastercard and Visa Electron. The amount for your order will not be charged until your order is shipped from Stone Mill.

Order confirmation

You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be out of stock. Then you will be informed by e-mail.

Shipping

We know that you can’t wait to get your order so we do our best to ship your order on the following working day. To follow the goods way to your closet you can track your order with the tracking number included in your shipping confirmation, which you get by e-mail as soon as we dispatch your order. Your order will be dispatched within 1-3 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. The following shipping charges will be added to your order:
Europe: 8 EUR
Rest of the world: 16 EUR
Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation. International orders will be delivered within 1-10 days from the day you received your shipping confirmation. Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions. Please notice that we are unable to deliver to P.O. box adresses.

Returns

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Stone Mill within the following 14 days from having notified us. To return an order please contact info@stonemill.gr and await our return confirmation. When received, you can return your order by the following procedure: Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these critetia:

Place the product in a shipping box or plastic bag. Hats and caps must be returned in a box so they do not get squashed out of shape. Enclose the original sales receipt to the product. Write RETURN on the package to ensure a faster expedition. Send the package to: Stone Mill, 84300 Naxos Town, Cyclades, Greece The return and financial responsibility is yours until it reaches Stone Mill and are confirmed by a delivery confirmation. Please notice that we can exchange your items to another size or color if available in stock.

Warranty claims

There is "best before" date on all products sold on www.stonemill.gr. Please contact us at info@stonemill.gr if you have a warranty claim, including order number, photos of the claim area and a description of the claim.

Privacy policy

All your personal information is handled under strict confidence. stonemill.gr will never give any of your personal information to 3rd parties.All information is encrypted for safety.

Cookies

Cookies are used by stonemill.gr in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. stonemill.gr may not operate properly when cookies are disabled in your web browser.

Age restrictions

Parental or guardian consent is required for customers under the age of 18.

Governing law

The terms of use are complied in accordance with Greek law and the Greek courts will have exclusive jurisdiction.